My Lipsticks

  • Published on Jun 13, 2019
  • Thank you for your feedback & constructive criticism.
    If any one of you are not satisfied with your purchase, please contact
    This video has been revised at the 2:41 mark in adherence with our partner’s confidentiality agreement. SGS does not permit the disclosure of documents with redactions
  • Howto & StyleHowto & Style

Comments • 79 714

  • Aishah Inam
    Aishah Inam 4 minutes ago

    Wow ! She said sorry ! At 9:49 !

  • shealane
    shealane 5 minutes ago

    Come back, we miss you.

  • de amor
    de amor 22 minutes ago

    Not only did she explain say sorry she thanked you. Id delete social media to either way.

  • Amy Gibbons
    Amy Gibbons 54 minutes ago

    documents from 2017... produced in 2019 🤔

  • Sophie Hernandez
    Sophie Hernandez Hour ago

    She is so unprofessional n messy. Girl your threw just give up already. There's no coming back from this. All your excuses are just that..EXCUSES! You do not know how to apologize. You talk way way too much like your on crack like slow tf down! Your a fricken walking anxiety attack. I got anxiety just listening to you talk! Your not very business minded you def need to leave the business side of things to someone more competent. Stick to what you were good at - making USclip makeup videos. Ya know like they say stay in your own lane 😳.

  • Nathalie Molina
    Nathalie Molina Hour ago

    Jaclyn Hill blaming the vats for 14 minutes straight

  • Crystal Marie
    Crystal Marie 2 hours ago

    And the most disliked video award goes to: Jaclyn Hill

  • Mari Morales
    Mari Morales 2 hours ago +1

    This was a big screw up Jaclyn... this is what happens when you “rush” your stuff. I will never purchase or wear any of your products.

  • fr3@kb!+¢h
    fr3@kb!+¢h 2 hours ago

    not hazardous in any way? some ppl's lips are getting cut up from the metal shards. seems like it goes without saying, but anything that goes ON your mouth, needs to be safe to go IN your mouth, so no way the fda approved the "white fuzzies" for ingestion.. and of course none of this even addresses the loooooooong dark hairs ppl have been pulling out..

  • Paulina Luengo
    Paulina Luengo 2 hours ago

    Why is she talking so fast, I can barely pay attention to what she's saying 😂

  • Bethel Legese
    Bethel Legese 3 hours ago +1

    Interesting how with all their money none of these beauty gurus seem to have even a PR advisor let alone a whole PR team who can prevent them from making videos like these which just add fuel to the fire 😧

  • Juliette Crew
    Juliette Crew 3 hours ago

    Wait she said that the reason why there there is white fluffs is bc it’s the gloves then she says she did not want to use rubber gloves to make smears but there is smears in the lipstick

  • jshd jsjsjs
    jshd jsjsjs 3 hours ago +1

    I love it when my girlfriends lips are hairy from her lipstick 🥴😍

  • sunshinecheese17
    sunshinecheese17 3 hours ago

    why is she screaming at us wtf

  • Deathly Jaeden
    Deathly Jaeden 3 hours ago

    I had to keep checking if my speed was normal lol

  • Alissa Wanzer
    Alissa Wanzer 4 hours ago

    Queennnn come back to us😍😭

  • celia ortiz
    celia ortiz 4 hours ago

    Come back, girl. We your fans love you.

  • Kyleigh Neumeier
    Kyleigh Neumeier 5 hours ago

    I’m so confused on why she’s getting so much hate on this video, she was handling it very professionally and addressed all things that I’ve heard people had concerns with. She took complete responsibility for her mistakes and guaranteed a full refund and not only what but has guaranteed that the faulty product will be replaced. As for her tone of voice, anyone who has watched her videos when she’s being serious knows, that’s just her talking seriously and trying to relay the message clearly. Did she make a mistake, absolutely... but she has promised to actively fix them and do her very best to insure that it won’t happen again. She’s human and no one is perfect and there is always gonna be trial and error. So cut her a little slack and allow her time to correct her mistakes.

  • I’m the most lit squirrel

    Who else is shook that she deleted her instagram 😯😯😯😲😲😮😮😵😵

  • Cissi Dawson
    Cissi Dawson 5 hours ago


  • Cissi Dawson
    Cissi Dawson 5 hours ago +1

    Just want Jaclyn to know that not everyone is against her. I hope you’re doing well babygirl ❤️❤️❤️

  • Allie Syphrit
    Allie Syphrit 5 hours ago

    I hate Jaclyn has to be “beat up” over this. She’s not the one in the lab everyday doing every little bit of it. She trusted the lab and they let her down now she has to be discouraged from all of this.

  • Jayce Chavens
    Jayce Chavens 5 hours ago

  • drinking from a dirty cup

    I didn't buy ur lipsticks so I forgive you. ❤️

  • megan duff
    megan duff 6 hours ago

    She talks about how she has been working on a component for 5 years, so when this product came out it should’ve been “perfect”. Yet, she launches her lipsticks in the same month as her brand, and nothing about them are like any other lipsticks. Find that confusing. Contradictory at its best.

  • Marilyn Bourdier
    Marilyn Bourdier 6 hours ago

    Jacklyn: move on to a better lab and keep doing you. If lipstick didn’t work , try something else . You have a name that will go to waste . Why stop ? It ain’t your fault . When sh$&t don’t work we find ways to make it work. And life goes on. 👌

  • Berta Cabrera
    Berta Cabrera 6 hours ago +3

    I don't understand why everyone is so mad. What else do you want her to do? It happened, she can't go back in time and fix it. She can only give refunds and replace the makeup, which is what she is doing. She's obviously upset over what happened and is trying to make up for it, so there is no need to leave hate. It won't change what already happened.

  • Linda Da internet
    Linda Da internet 8 hours ago

    Alguem sabe traduzir

  • Abbie Rose
    Abbie Rose 8 hours ago +1

    She’s Icky. That is all.

  • Claudia _33
    Claudia _33 8 hours ago +1

    I had to watch the video in ×0.75 😅

  • Mia Edney
    Mia Edney 8 hours ago

    I love how you are trying to make everything better and that you realise where and how you’ve went wrong and how it’s going to be fixed

  • Blessed One
    Blessed One 8 hours ago

    Praying for you 💚

  • Katie Rose
    Katie Rose 8 hours ago

    *Just a few critical notes: because hun I know my shit*
    ~In the formula used there is the perfect breeding ground for microbial contamination. You mention how cotton towels are used to clean out the vats, that's untrue, what is used is boiling water and ethanol which eliminates all chances of bacteria. So if the so called fabric is used instead then the risk of bacteria is there.
    ~Another thing, all of your lipsticks have the same batch code, this is dangerous because if something were to go wrong in a batch you would use the code to recall and start over and perfect that batch instead of letting it contaminate other products.
    ~The document shown, I didn't need to tear it apart to spot that the EFFECTIVE DATE was 04/19/2017. I don't think I need to explain that point.

    • Katie Rose
      Katie Rose 8 hours ago

      If this were me I wouldn't sell a product that put my name in such a bad light

  • Amber Sanchez
    Amber Sanchez 9 hours ago

    HAPPY BIRTHDAY JACLYN 💝 hope this little break is helping, I miss you soooo much & just know I love your lipsticks so much & I can’t wait for you to comeback so I can order more lol LOVE YOU & MISS YOU SOO MUCH !!! Once again HAPPIEST OF BIRTHDAYS your the absolute best 💐🎂

  • Marie Germain
    Marie Germain 9 hours ago

    Keep your head up sweetie
    Things will get better

  • Samantha Leigh
    Samantha Leigh 9 hours ago +1

    I’ve never heard of cooling off a lipstick before lol

  • Shauni Jacobs
    Shauni Jacobs 10 hours ago

    Her aplogy is almost as bad as Laura Lee's 🤣

  • Luiza Garcia
    Luiza Garcia 10 hours ago +2

    Dang, she’s angry lol I don’t wanna buy lipstick from someone so mean anyway lol

  • iris oanea
    iris oanea 10 hours ago +1

    I'm the only one who doesn't believe her ?

  • RandomGirl380
    RandomGirl380 10 hours ago +1

    She deleted all of her social medias but she's still collecting passive income from USclip. I wonder how irresponsible she is in her every day life

  • Starlise Jun.from.17
    Starlise Jun.from.17 11 hours ago

    That’s sad that she has more dislikes than likes

  • Starlise Jun.from.17
    Starlise Jun.from.17 11 hours ago

    That’s sad that she has more dislikes than likes

  • Larissa Schneider
    Larissa Schneider 11 hours ago

    I bet she is so angry like but she tries to hide it..if it would be live and we would ask her stuff she can't really answer she would flip out of anger

  • Rachel U
    Rachel U 11 hours ago +1

    '"Here's the proof that my lipstick is safe!" *shows blurry, unreadable document* lol

  • Celina Jones
    Celina Jones 11 hours ago

    The artist who aims at perfection in everything achieves it in nothing -Eugene Delacroix

  • mlblevins2011
    mlblevins2011 11 hours ago +1

    Anyone else notice at 2:42 she’s blurred out a document? 🤔

  • Knife Kitty
    Knife Kitty 12 hours ago

    What about the metal found in a youtubers lipstick? And you're not supose to use cotton in your labs while making your product it is a health hazard

  • FrayJay
    FrayJay 12 hours ago

    I can recommend all of you, to put the speed to .75x
    This really made it more bearable to listen to! 😆

  • Sammi Cocuzzo
    Sammi Cocuzzo 12 hours ago


  • This is Cutie Ringo Joy

    Girl you guys wear is blue gloves not white

  • Karla Summers
    Karla Summers 13 hours ago

    Come back to us 🤗

  • m i n h a l
    m i n h a l 13 hours ago +5

    I wish i had a good comment here bc everyone is getting so many likes😂😂

  • Jordan Luca
    Jordan Luca 13 hours ago

    It’s great that you’ve admitted what’s happened and apologised and are offering refunds! Starting a business is hard and everyone fucks up at least once! At first I was wondering what you were hiding by deleting all your social media’s but after reading these USclip comments I completely understand why you disappeared! I couldn’t imagine having to try and fix a business/brand and dealing with all this hate at the same time. I know you probably won’t read this, but if you do. I just want to remind you that all these haters have no idea what it’s like to start your own business/makeup brand so they can talk all they want! Not many people can do what you have achieved! Keep striving for greatness!

  • natalie nati123
    natalie nati123 13 hours ago

    So like no one from ur team though that fiber gloves are gonna stick to ur products? This is dumb honestly, and why do i need to wait for my lipsticks to cool off, what kind of shit is that..? If you don’t have enough money and have a professional team to make lipsticks just don’t.

  • Randi Martin
    Randi Martin 13 hours ago +2

    I have been a loyal subscriber since 2013. I’ve purchased your palettes & highlighters & even your lipgloss with GC. I felt for you when you came under attack for this launch of lipsticks. I know how stressful being a company owner can be. BUT... I gotta tell you.... completely disappearing like you’ve done for the past MONTH is overboard. Its not how you handle a situation like this. You stay. You fight. You make things better. Even if it’s a blow to your pride. You do what you gotta do. That’s part of what being a company owner is. I understand the want to get away from the negative/hateful comments. So you disable comments; you don’t just shut down social accounts & literally go into hiding. Because girl, you didn’t just abandon the haters, you abandon all the loyal subscribers you’ve had for YEARS. You abandon all the people who believed in you & who cheered you on through the years. You abandon the people who supported you enough through the years to get you where you are today. If it wasn’t for THOSE people; you wouldnt have your dream car, dream home, designer life you live now. And by shutting THOSE people out, along with the haters, you’ve shown your true colors. Your complete disregard for those loyal subscribers. It’s entitlement, it’s greed, it’s a clear sign of unappreciation. And for that, I am sadly going to have to unsubscribe. I feel like us loyal subscribers you’ve had from the days you were in your kitchen in front of your refrigerator have been tossed aside for your “boujee” lifestyle. It was nice to see the positive changes you made through the years, but so sad to see the negative.

  • Stephanie Tambaoan
    Stephanie Tambaoan 14 hours ago

    Anyone else feel like she’s yelling and scolding us for her mistake?? 🙄

  • Fatal Disadvantage
    Fatal Disadvantage 15 hours ago

    is the hair FDA approved?

  • Leah Brushett
    Leah Brushett 15 hours ago

    I like how she’s trying to explain what’s going on yet no other lipstick brand has had this issue lmao

  • Morgan Nielsen-Anderson
    Morgan Nielsen-Anderson 15 hours ago +1

    I thought my video replay was on 1.25x like she so speedy

  • Jasmon Battle
    Jasmon Battle 16 hours ago

    her tone bro.. i feel like i’m being scolded 🤨 is this an apology or like what is this?

  • SmartBryan Guy
    SmartBryan Guy 16 hours ago +3

    ItS FdA ApPrOvEd", that's like going into a food restaurant saying "all my materials are fda approved but the plans are filthy"
    This is what atozy said

  • Melissa Carlos
    Melissa Carlos 18 hours ago

    Dam people are so fucked up on here

  • hannahskxox
    hannahskxox 18 hours ago +1

    Can she talk any faster ?

  • Esmeralda Orellana
    Esmeralda Orellana 18 hours ago

    She Just Needed To Apologize Send Refunds Or Free Lipsticks & Move On Like Everyone Else She Made This Problem Bigger Than It Needed To Be

  • Jen M
    Jen M 18 hours ago

    Miss you Jaclyn, hope you're doing okay. I know everything that's happened for you has been huge. Take your time and know there's so many of us that love and support you, and hope for the best for you 🧡

  • Chase Moats
    Chase Moats 18 hours ago +1

    It sounds like it’s played at 1.75x speed

  • Casey Storan
    Casey Storan 19 hours ago +4


  • StephyPlantbased
    StephyPlantbased 19 hours ago

    did that lab produce lipstick for the first time? 🤔 Sounds horrible to make sooooo many mistakes. Ask China 😅 they seem to know better

  • Erin Brown
    Erin Brown 19 hours ago

    Where you at bish?

  • StephyPlantbased
    StephyPlantbased 19 hours ago +2

    Please, don’t yell at me ☹️😭😔

  • Leila Wright
    Leila Wright 19 hours ago +2

    why am i feeling attacked by an apology?

  • hannah music
    hannah music 19 hours ago +1

    damn girl the fast aggressive talking .. i felt like u were yelling at us .. also didn’t the FDA recall ur products ? ALSO also i never have any of the issues u had w ur products w ANY OTHER makeup brand i’ve bought ..
    no black holes or “air bubbles”
    no hair or the shitty ass lie u made up calling it “white fuzz” from a cloth glove (which is just fckin weird)
    no sharp metals
    u should have never made makeup

  • KatelynASousa
    KatelynASousa 20 hours ago

    Wait, so she’s still going to go forward with this shit show of a makeup company? 😬😬cool... 👀👀

  • Sonia Keshwani
    Sonia Keshwani 20 hours ago

    Hope you are doing well and will be back soon, Jaclyn! No one deserves so much hate over a difficult launch... I feel sorry for you, and truly hope you return back for the well wishers... focussing on the positive and what's next.

    • Sonia Keshwani
      Sonia Keshwani 10 hours ago

      @Ontheway Couldn't agree more! It's seriously sad state of affairs. She's a fighter though, hope she's back with double the energy and zest!

    • Ontheway
      Ontheway 19 hours ago

      I feel the same :( Sometimes things dont go right during a business. People who haven't even purchased her lipsticks are just here to be a troll. Sad to see people so happy at someone else's misery.

  • Beth Razz
    Beth Razz 20 hours ago

    Of course it had to say NEW inspection glove lolol. At 6:42

  • Beth Razz
    Beth Razz 20 hours ago +6

    I will never buy her products! Just here for the tea.

  • Lazy Panda
    Lazy Panda 20 hours ago +2


  • gotosleep
    gotosleep 20 hours ago +1

    she talks so fast and much i’m getting a migrant

  • Urban Life
    Urban Life 20 hours ago +2

    How many times has she said FDA approved?

  • Alyssa Collins
    Alyssa Collins 21 hour ago

    I just bought your pallet that I have been wanting FOREVER. I look forward to diving it to it and creating some great looks. SENDING LOVE♥️

  • Adrina Russell
    Adrina Russell 21 hour ago

    Why are y’all sooo mad 😂😂😂😂😂😂

  • Brittaney Battiste
    Brittaney Battiste 21 hour ago

    is she ever gonna come back orrrr lmao

  • Breanna Ott
    Breanna Ott 21 hour ago

    People are gonna pick on her no matter what. People are never satisfied. She messed up but she doesn’t deserve hate for it

  • Monster Lover
    Monster Lover 22 hours ago +1

    Who’s here from Shane?

  • Esmy YT
    Esmy YT 22 hours ago

    I don’t even watch her or use her products but I feel bad for her. You all are acting like douche bags. Give this woman a break. You never know what hurtful words to do people.

    • Ontheway
      Ontheway 18 hours ago

      Me too :( Misreable people are just here to be a troll.

  • Nicole Gray
    Nicole Gray 22 hours ago +9

    Sis. You RAN. All your social media is gone. Dont yell at US, cause you're trifling.
    Get with JS, and he can show you how to run a REAL brand. 👏

  • ana*
    ana* 22 hours ago +4

    First of all she needs to stop the hand attitude.

  • Madysen Cubitt
    Madysen Cubitt 22 hours ago +9

    if you want to feel less attacked by this click the 3 dots click playback speed and click 0.75 your welcome

  • andrea agatha
    andrea agatha 22 hours ago +16

    My favorite shades are "crusty mold" "small holes" "mysterious small hairs" and "Un mixed pigments" love them so much and remember you guys shave the tip of the lipstick every hour .
    Goody luv

    • Kate Z
      Kate Z 6 hours ago +1

      Omg,..,,I'm dead 😂😂😂😂😂👏

  • Lacy Joy
    Lacy Joy 22 hours ago

    I’m worried about her, someone check on her 😞

  • Mera
    Mera 23 hours ago +1

    She looks kinda like wendy from red velvet

  • BlancaBeautyy
    BlancaBeautyy 23 hours ago

    Jaclyn please come back to us don’t let these negative people get to you only you know what really happened and what was being done for you company, please come back to us there’s so many people that do love and support you and will be there for you to bring you up, don’t give up on us we love you

  • Sarah Rogers
    Sarah Rogers 23 hours ago +1

    Who else is watching this in playback speed 0.75x? 🙋🏻‍♀️

  • Krystal Cole
    Krystal Cole 23 hours ago +1

    I just wanna know why all this shit was sent out looking the way it does and she’s like yep let’s do it

  • Louis Dressler
    Louis Dressler 23 hours ago +1

    In her FDA form it’s said the effective date was 2017

  • Danielle Chatham
    Danielle Chatham 23 hours ago +1

    I bought your bronzer years ago and it cracked the first day I had it. Terrible product. I reached out but no response. Seems like this is becoming a trend with your makeup.

  • Elisabeth Johnson
    Elisabeth Johnson Day ago +1

    You sound like you’re angry at us, the consumers

  • Hannah W.
    Hannah W. Day ago +1

    Leave the damn girl alone! Jeez

  • Madi Marie
    Madi Marie Day ago +1

    I feel attacked highkey

  • minvids
    minvids Day ago

    watch this at 2x speed